Telecom regulator TRAI has proposed compensation to consumers for call drops. Department of Telecom (DoT) had earlier asked TRAI to seek information from telecom operators about their infrastructure and capacity for providing effective services. Modi had recently voiced serious concern over the menace of call drops. The Prime Minister had asked officials concerned to take urgent steps to address it as it affects the common people. The Prime Minister is believed to have told Telecom Secretary Rakesh Garg personally that people get irritated due to call drops and “curse the government” and this needs to be addressed on war-footing, sources said.
Modi is worried that the problem may even affect the data services in the future. The problem of call drops has become rather serious in the last 3-4 months. The operators have sought 30-45 days to address it.
- The Telecom Regulatory Authority of India (TRAI) is the independent regulator of the telecommunications business in India.
- TRAI was established on February 20, 1997 by an Act of Parliament to regulate telecom services and tariffs in India.
- TRAI regularly issues orders and directions on various subjects such as tariffs, interconnections, quality of service, Direct To Home (DTH) services and mobile number portability.
Test Your Knowledge
Who is the present Chairman of TRAI?
