TRAI, the Telecom Regulatory Authority of India is now taking more steps to bring the pesky call menace under control. They have come out with an app named ‘DND Services’ that will help mobile users to manage unsolicited commercial communications (UCC).

The service exists right now as well, and users can file complaints by calling toll-free number 1909, but this app is expected to speed up the process for users. The application is available on Google Play Store and Mobile Seva App Store for download and will be coming to iOS soon. The app required Android 4.0 and above for installation and has a size of 5.8MB.

Initially when DND service at 1909 was launched, resident of India could block pesky callers and texters, along with telemarketers. The user would simply have to register the phone number by texting to 1909 and receive a lot lesser number of such calls and text messages. Apart from registering for ‘do-not-disturb’ service and filing complaints on the app, users will also be able to view the status of their lodged complaints. The complaint will be delivered to the telecom operator as well.

Once the app is opened, users can choose to select DND for particular channels like education, banking/insurance/credit cards, health and consumer goods etc. There are virtual buttons to lodge a complaint, check status of UCC and complain via call. TRAI’s first setup of DND service was not as effective as residents had thought it to be, with some small organisations tying up with mass SMS sending companies. Through this app, users should now be able to make a bigger impact on telcos to block the pesky calls and texts.