TCS

According to the findings of an impartial survey carried out by Whitelane Research, the Indian information technology giant Tata Consultancy Services (TCS) has achieved extraordinary success in Spain, securing the number one position in terms of service delivery quality and commercial competitiveness.

A Discussion of the Survey’s Methodology

A comprehensive analysis of over 875 unique IT sourcing relationships and more than 1,050 cloud sourcing relationships supported the evaluation of 28 significant IT service providers.

The poll, which included the perspectives of 285 chief executive officers of leading firms that spend money on information technology, was conducted.

Position of Preeminence in the Provision of Services and Commercial Competitiveness

TCS emerged as the undisputed leader, capturing the top rank in terms of both the quality of your service delivery and your ability to compete in the commercial market.

As a result of the company’s dedication to providing services of the highest possible quality and preserving its competitive advantage, it has risen to the forefront of the information technology sector in Spain.

Increases in the Satisfaction of Customers

TCS achieved the second place in customer satisfaction in Spain this year, which is a big rise from its position in 2022, which was number eight to its current position.
In comparison to the average satisfaction level for the industry, which is 78%, the company achieved an exceptional total satisfaction score of 83%.

Strategic Rankings in All of the Important Domains

• TCS has proved its superiority in a variety of areas, securing the top position in terms of both the quality of service delivery and the commercial competitiveness of the company.
• Additionally, the organization was able to secure the second position in the categories of cloud and infrastructure services, application assistance, and sustainability.
• In addition, TCS achieved the third position in terms of account management quality, effectively demonstrating its overall expertise in a variety of information technology sectors.

All-Weather Partnership Between TCS and

• The results of the poll provide further evidence that TCS is a reliable and reliable partner for its customers in every situation.
• TCS has established itself as a dependable partner that is capable of driving development and transformation during times of favorable conditions and adapting without difficulty during times of unfavorable conditions.
• This has been accomplished by constantly delivering value and prioritizing approaches that are customer-centric.