Arundhati Bhattacharya, the Chairman of the State Bank of India (SBI), has launched an Online Customer Acquisition Solution (OCAS). It is simply an online platform to apply for Home Loans, Car Loans, Education Loans and Personal Loans. The Banking Giant has launched OCAS with an aim to empower customer and reduce the processing time of their loan.
What are the Features of OCAS?
- OCAS application will help the customers gauge their eligibility and get a quote personalized to their requirement.
- The customer will instantly get an e-approval on filling the online form.
- The Bank officials will contact the customer and complete all the loan formalities.
- Customers can even upload all necessary documents online.
The State Bank of India is also planning to launch a similar platform on the mobile application. The bank has been trying all possible ways to adapt with different modern technology platform, so that it can change the people’s view on public sector banking.
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