To broaden its innovative e-catering facility ‘Food on Track’, IRCTC has tied up with online delivery firm Food Panda. To enable consumers to order from a variety of cuisine options. The collaboration, to be launched in New Delhi railway station next month. It will provide customers with the choice to order meals at least two hours before the travel, according to Dr. A. K. Manocha, Chairman and Managing Director of IRCTC (Indian Railway Catering and Tourism Corporation), which is a 1999-founded subsidiary of the Railways.

After the successful roll-out in the capital, the service will be extended to other metros and cities across the country the IRCTC had recently developed a mobile application of the catering facility that can be used on the Android platform.

How it works??

• The delivery, typically, will be aligned to the arrival time of the train at the station. Consumers can either make advance online payment for the order or make an on-the-spot payment.
• The e-catering facility allows passengers to order meals while travelling, either online at www. ecatering. irctc. co. in or by making a phone call to 0120-2383892-99 or the toll-free number at 1800-1034-139.
• They can also choose to do so through an SMS to 139 by giving details of their PNR and seat number.

IRCTC’s Food on Track, has KFC, Domino’s, Street Foods, Wimpy, TFS, Jan Aahar, Ratna Cafe, Mio Amore, ALIBABA, Cafe Lite, Hello Curry and Ratna Cafe besides IRCTC Food Plaza and IRCTC Fast Food Units under its umbrella. Food Panda is an innovative business model which caters to an important consumer need. Its association with IRCTC will be an offering which addresses a huge consumer need prevailing for years.

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